Shipping, Returns and Payments
We ship within 24 hours of payment, Tuesday through Friday, most but not all Mondays and Saturdays. When possible, if paid before noon EST, your order ships the same day.
Sundays and holidays, we lay back and enjoy (well we try too).
Shipping and handling charges
We try our very best at keeping shipping costs low by regularly researching for the best possible prices. Please contact us if you have shipping questions or prefer to use your own FedEx shipper account.
We never add on any handling charges.
Buyer is responsible for taxes, duties and sundry charges related to the importation of the item(s). Please do not ask us to mark the 'Gift" box on customs forms, as this is illegal.
If within 30 days you are not happy with your purchase, please email us with the problem to first see if we can resolve the issue, if we can not, You will receive a RMA # for the return of said item(s). Returned item(s) must be post-marked within 5 days of our communication. Item(s) must be in the same condition as received. A full refund of the *purchase price will be submitted within 24 hours. Item(s) returned without RMA # will not be accepted and will be turned back.
* shipping is non-refundable
- Using our website's shopping cart is fast, easy and safe. Via our SSL secure connection. Start shopping now.
- Already have an account with your credit/debit card on file, please place your order via the "Existing Customers Order Here" page on our website, and we will process your order at once.
- Check in the mail. If you would like to make your payment by check, you can place your order "Existing Customers Order Here" page and choose as payment method to send a check in the mail. We will email you an invoice along with our mailing address.
- Want to pay via PayPal but not use our website shopping cart. We can invoice you via PayPal if that is convenient for you, simply indicate so as your payment method on the "Existing Customers Order Here" form.
- Net 30 accounts are available upon request. To request your net 30 account please send your request "Contact us"
Any questions, please do not hesitate to "Contact Us"